Terms & Conditions

The MA Behavioral Health Helpline site, including all information, software, products and services available from the site or offered as part of or in conjunction with this site, to you, the user, is conditioned upon your acceptance of all of the terms, conditions, policies and notices stated here. Your continued use of the MA Behavioral Health Helpline site constitutes your agreement to all of these Terms and Conditions, and any changes to the Terms and Conditions. These Terms and Conditions may be revised from time to time by means of updates to this posting, with the new terms taking effect on the date of posting. You should review these Terms and Conditions every time you use the MA Behavioral Health Help Line site because they are binding on you. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HERE, PLEASE DO NOT USE THIS WEB SITE.

No Behavioral Health Advice

The information and content provided on the MA Behavioral Health Help Line site, including, but not limited to prevention and education materials and clinical guidelines, is general in nature and is provided for informational purposes only. The content provided on the MA Behavioral Health Help Line site should not be treated as medical, psychiatric, psychological or behavioral health care advice. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical or behavioral health condition. Nothing contained on the MA Behavioral Health Help Line site is intended to be used for medical diagnosis or treatment or as a substitute for consultation with a qualified healthcare professional. Never disregard medical or behavioral health care advice or delay in seeking it because of something you have read on the MA Behavioral Health Help Line site.

The Massachusetts Behavioral Health Partnership (MBHP) does not recommend or endorse any specific tests, products or procedures that may be mentioned on the MA Behavioral Health Help Line site. Any opinions expressed on the website are the opinions of the individual authors, not of MBHP.

While the content of the MA Behavioral Health Help Line site is updated frequently, medical information changes rapidly. Therefore, some information might be out of date.

Personal and Noncommercial Use

The MA Behavioral Health Help Line site is for your personal and noncommercial use. As a condition to your continued use of the MA Behavioral Health Help Line site, you warrant that you will not use the MA Behavioral Health Help Line site for any purpose that is unlawful or prohibited by these Terms and Conditions.

No Warranties

USE THE MA BEHAVIORAL HEALTH HELPSITE AT YOUR OWN RISK. THE MA BEHAVIORAL HEALTH HELP LINE  SITE IS PROVIDED TO YOU “AS IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. MBHP MAKES NO WARRANTY THAT THE CONTENT CONTAINED ON THIS WEB SITE SATISFIES GOVERNMENTAL REGULATIONS ON PRESCRIPTION DRUG PRODUCTS.

Neither MBHP, nor its employees, agents, third-party information providers, merchants, licensors, contractors, subcontractors, suppliers or the like, warrant that the MA Behavioral Health Help Line site or its operation will be accurate, reliable, uninterrupted or error-free. While MBHP has implemented measures to protect the privacy and security of personal information that you share with us, MBHP, its agents, third-party information providers, merchants, licensors, contractors, subcontractors, and/or suppliers do not warrant that the MA Behavioral Health Help Line site is immune to all forms of attack by third parties seeking to penetrate our security and privacy measures. You are responsible for implementing sufficient procedures for accuracy of data input and output, backing up of data and protection from malicious or damaging computer software on your own computer systems. If your use of the MA Behavioral Health Help Line site results in the need for servicing or replacing property, material, equipment or data, MBHP, its agents, third-party information providers, merchants, licensors, contractors, subcontractors, and/or suppliers are not responsible for those costs.

You acknowledge that, in connection with the MA Behavioral Health Help Line site, information will be transmitted over local exchange, interexchange and Internet backbone carrier lines and through routers, switches and other devices owned, maintained and serviced by third-party local exchange and long-distance carriers, utilities, Internet service providers and others, all of which are beyond the control and jurisdiction of MBHP, its agents, third-party information providers, merchants, licensors, contractors subcontractors, and suppliers. Accordingly, MBHP, its employees, agents, third party information providers, merchants, licensors, contractors, subcontractors, and/or suppliers assume no liability for or relating to the delay, failure, interruption, interception or corruption of any data or other information transmitted in connection with use of the MA Behavioral Health Help Line site.

No agent or representative has the authority to create any warranty regarding the MA Behavioral Health Help Line site on behalf of MBHP, its agents, third-party information providers, merchants, licensors, contractors, subcontractors, and/or suppliers. MBHP reserves the right to change or discontinue at any time any aspect or feature of the website.

Exclusion of Liability

UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL MBHP, ITS AGENTS, THIRD-PARTY INFORMATION PROVIDERS, MERCHANTS, LICENSORS, CONTRACTORS, SUBCONTRACTORS, SUPPLIERS, OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING, STORING OR DISTRIBUTING THE MA BEHAVIORAL HEALTH HELP LINE SITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES AND EXPENSES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, HEALTH PROBLEMS, LOST PROFITS, AND DAMAGES ARISING FROM LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN ANY WAY CONNECTED WITH USE OF THE MA BEHAVIORAL HEALTH HELP LINE SITE, DELAY OR INABILITY TO USE THE MA BEHAVIORAL HEALTH HELP LINE SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THE MA BEHAVIORAL HEALTH HELP LINE SITE, WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Because some states do not permit the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

Indemnification

You agree to defend, indemnify and hold MBHP, its employees, agents, licensors, contractors, subcontractors, and suppliers harmless from and against any claims, actions or demands, liabilities and settlements, including, without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the MA Behavioral Health Help Line site, or any content, product or service offered through the MA Behavioral Health Help Line site, in a manner that violates or is alleged to violate these Terms and Conditions. MBHP shall provide notice to you promptly of any such claim, suit or proceeding and shall reasonably cooperate with you, at your expense, in your defense of any such claim, suit or proceeding.

Featured Link

The MA Behavioral Health Help Line site may contain hyperlinks to websites offered by parties other than MBHP. Such hyperlinks are provided for your reference and convenience only. MBHP does not control such other websites and is not responsible for their content, nor does MBHP’s inclusion of hyperlinks to such websites imply any endorsement of the material on such websites or any association with their operators. These Terms and Conditions apply solely to the MA Behavioral Health Help Line site and you should review the terms and conditions of any site that you access through a hyperlink from this site.

Copyright

Except for material in the public domain under United States copyright law, all material contained on the MA Behavioral Health Help Line site (including all software, HTML code, Java applets, Active X controls and other code) is protected by United States and foreign copyright laws. Except as otherwise expressly provided in these Terms and Conditions, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained on the MA Behavioral Health Help Line site without the prior consent of the copyright owner. None of the material contained on the MA Behavioral Health Help Line site may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold, or redistributed without the prior written consent of the owner. You may, however make single copies of materials displayed on the MA Behavioral Health Help Line site for your own personal and noncommercial use only, provided any copies include the copyright and other notices displayed with the materials on the MA Behavioral Health Help Line site. You may not distribute such copies to others, whether or not for a charge or other consideration, without prior written permission from the owner or the copyright owner of the copied material. Requests to reproduce materials on the MA Behavioral Health Help Line site for distribution or other purposes should be sent to MassHelpLine@beaconhealthoptions.com. Violation of this provision may result in severe civil and criminal penalties.

All content of the MA Behavioral Health Help Line site is Copyright ©  by MBHP®. All rights reserved.

Trademarks

Massachusetts Behavioral Health Partnership and MBHP are trademarks or registered trademarks of Massachusetts Behavioral Health Partnership and are protected by state and federal trademark laws. Other trademarks that may appear on the MA Behavioral Health Help Line site with permission from their respective owners. Your unauthorized use of trademarks appearing on the MA Behavioral Health Help Line site may constitute trademark infringement, which could subject you to substantial civil penalties.

Termination of Privileges

MBHP reserves the right to terminate your privilege of using all or any portion of the MA Behavioral Health Help Line site if you breach any of these Terms and Conditions. If MBHP receives notice or otherwise discovers that you have posted material that infringes another party’s copyright or trademark rights or violates another party’s rights of privacy or publicity, MBHP may terminate your access to the MA Behavioral Health Help Line site, including all of your privileges or accounts that you may have established in connection with the MA Behavioral Health Help Line site.

Jurisdiction

The MA Behavioral Health Help Line site is controlled and operated by MBHP, its agents, third-party information providers, merchants, licensors, contractors, subcontractors, and/or suppliers . MBHP, its agents, third-party information providers, merchants, licensors, contractors, subcontractors, and/or suppliers make no representation that materials on the MA Behavioral Health Help Line site are appropriate or available for use in other locations. Those who choose to access the MA Behavioral Health Help Line site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Survival

The provisions of these Terms and Conditions entitled “No Warranties,” “Exclusion of Liability,” “Indemnification,” “Jurisdiction” and “General Provisions” will survive the termination of this agreement.

General Provisions

Except as provided in a particular “Legal Notice” on the website, these Terms and Conditions, along with the MBHP Privacy Statement, constitute the entire agreement and understanding between you and MBHP with respect to use of the MA Behavioral Health Help Line site, superseding all prior or contemporaneous communications and/or proposals. These Terms and Conditions also are severable, and in the event any provision is determined to be invalid or unenforceable, such invalidity or unenforceability shall not in any way affect the validity or enforceability of the remaining provisions. A printed version of these Terms and Conditions shall be admissible in judicial or administrative proceedings based upon or relating to use of the MA Behavioral Health Help Line site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Notices

MBHP may deliver notice to you under these Terms and Conditions by means of electronic mail, a general notice posted on the MA Behavioral Health Help Line site, or by written communication delivered by first class U.S. mail to your address on record with MBHP.